Hospitality & leisure

Front desk and POS for star hotels in the UAE

Sell a room or suite by the night with the guest, room number, check-in, check-out and booking channel on the tax invoice, then follow the stay from booked to in house to checked out. The restaurant, room service, minibar, laundry, spa and limousine charge to the guest's room, and the hotel dashboard shows tonight's occupancy, ADR and RevPAR with today's arrivals and departures.

  • VAT-compliant invoices
  • 5% VAT built in
  • Arabic + English
  • No credit card
On a tablet at the counter

Star Hotel POS & Front Desk on an iPad or Android tablet.

On your phone

The same POS when the counter is busy.

Real screen: Star Hotel POS & Front Desk in its demo store. Prices in the picture are the demo store's, in riyals; your store shows UAE Dirham and your own tax.

Ideal for

  • 3, 4 and 5 star hotels
  • Luxury and 7 star hotels
  • Business and airport hotels
  • Hotel apartments
Real screens

Star Hotel POS & Front Desk: the real screens

The POS, the dashboards and the charts as they look in the Star Hotel POS & Front Desk demo store, on a computer, a tablet and a phone.

Hotel dashboard

Tonight's rooms in house, today's arrivals and departures, occupancy, ADR and RevPAR, room and outlet revenue and what guests still owe, on one screen.

POS terminal at the counter

The full POS on a touch monitor: product pictures, the current sale, the VAT and the total as you go.

Your figures on the phone

The same dashboard on your phone, wherever you are.

  • Occupancy, ADR and RevPAR night by night
  • Arrivals, departures and late check-outs today
  • Room and outlet revenue and booking channels
  • In the phone's browser or the StartERP app

Prices in the picture are the demo store's, in riyals; your store shows UAE Dirham and your own tax.

Open the demo store

Star Hotel POS & Front Desk

Built for the way you work

Rooms and suites by the night, the room rack, guest folios, housekeeping, the night audit and banquets, for 3 to 8 star hotels.

Room rack with occupancy, ADR and RevPAR

Every room night by night for two weeks or a month: the guest in each room, arrivals, departures, free rooms and any room sold twice, with the figures a hotel lives by.

Guest folios and charges to the room

Room service, the restaurant, minibar, laundry and spa charge to the room and gather on the guest's folio with the stay, paid and owed, room by room.

Housekeeping board

Dirty, clean, inspected or out of order for every room, with the attendant and the time, and today's departures and arrivals first.

Night audit

Close each day once with its rooms sold, occupancy, ADR, RevPAR, room and outlet revenue, arrivals, departures and no-shows, kept as a record that cannot change.

Booking.com, Expedia and Agoda commission

Pick the channel on each stay and see each channel's nights, revenue, average rate and the commission it costs at your own rates.

Banquets and meeting rooms

Book weddings, conferences and meetings by hall, date and time with guests, menu, set-up and deposit; a hall is never booked twice at once.

Ready-made sections and starter items

The terminal opens with these product sections. Load the starter items in one click, then rename them, change prices or add your own products and barcodes.

  • Rooms
  • Suites
  • Restaurant & room service
  • Minibar
  • Laundry & pressing
  • Spa & wellness
  • Meeting rooms & banquets
  • Transfers & limousine
  • Extras & fees

Sample starter items

  • Deluxe king room, per nightAED 690.00
  • Executive suite, per nightAED 1,850.00
  • Breakfast buffetAED 115.00
  • Signature massage, 60 minAED 450.00
  • Airport transfer (sedan)AED 200.00
  • Day delegate packageAED 230.00

Prices include 5% VAT

Up and running in three steps

  1. Create your account

    Start the 15-day free trial, choose the UAE and your business category. It opens the matching POS terminal.

  2. Add your products

    Load the ready-made starter items in one click, then rename them, set your prices or import your own list.

  3. Add your tax details and sell

    Enter your Tax Registration Number (TRN) once and every receipt is a tax invoice with 5% VAT from the first sale.

Included with every StartERP POS terminal

The terminal is the front counter of a complete cloud ERP, so sales flow straight into stock, accounts and VAT reports.

VAT-compliant tax invoices

Every sale is a tax invoice with your Tax Registration Number (TRN) and 5% VAT, following Federal Tax Authority (FTA) rules. FTA-compliant tax invoices with TRN; ready for the UAE e-invoicing rollout.

5% VAT to the fils

VAT-inclusive or exclusive pricing, line discounts and rounding computed correctly on every receipt.

Arabic and English

A full right-to-left Arabic interface, bilingual product names and bilingual receipts.

Cash, cards and Apple Pay and split payments

Take cash, cards, Apple Pay or bank transfer, or split one bill across several methods.

Inventory that updates itself

Each sale updates stock across branches and warehouses, with low-stock alerts and purchase orders.

Receipts on WhatsApp

Send the invoice PDF to the customer on WhatsApp Business in one tap, or print on 80 mm thermal or A4.

Accounting built in

Sales post journal entries automatically, ready for the VAT return, profit and loss and receivables ageing.

Multi-branch and cloud

Run every branch from one account in the browser on a PC, tablet or phone, with per-branch numbering and stock.

Business Advisor

What the Business Advisor watches for you

Every day it checks your own figures and sends the people you choose what needs a decision, by email, WhatsApp and notification, with the action ready: one tap to act, snooze or dismiss, or ask StartAI why.

See the Business Advisor

  • Best sellers about to run out, with one purchase order per supplier ready to send
  • Items sold below cost after a supplier raised the price
  • Money tied up in stock that has not sold for months
  • A cashier giving more discount than usual
  • Tills closed short this week, by cashier, with an instant alert when it repeats
Pricing

Pricing made for your business

We share our prices on request. Pick the modules and POS terminals your business needs and we will email you a quote. Subscribe monthly or yearly, or buy the licence once.

On your own server

Available on request

Prefer StartERP on your own in-house server or your own cloud instead of a subscription or licence? We set it up for you. The cost depends on your requirements, so send us an enquiry and we will reply with a quote.

Send an enquiry

How many tills make sales. 2 are included; any number of users and devices can use the app.

Included in every store (7)

  • DashboardKnow how the business is doing in ten secondsSales, profit and expenses for today, this month or any rangeThe VAT box, the same figure you file with the tax authorityOverdue customers and low-stock items flagged for actionMostly used byEvery business, such asGroceryRestaurant
  • POS terminalA checkout built for your kind of businessTax-compliant invoices from the counterCash, card, bank transfer or on account, split as you likePrints on receipt printers or A4, or shares a PDF on WhatsAppMostly used byEvery business, such asSupermarketCoffee Shop
  • SalesInvoice faster and get paid on timeTax invoices with QR code and Arabic and English layoutPart payments, cash discounts and payment history per invoiceLists with totals, filters and export to Excel or PDFMostly used byEvery business, such asTradingGrocery
  • Sales returnsReturns handled cleanly, stock and books includedReturns linked to the original invoice, never over-returnedRefund in cash or to the customer's accountStock and cost updated automaticallyMostly used byEvery business, such asSupermarketLadies Boutique
  • ServicesSell your time and expertise, not just goodsService items with their own price and VATSold on invoices and every POS terminalSales and profit reports per serviceMostly used byLadies Beauty SalonBusiness Centre & Typing Services
  • Customer managementKnow every customer and what they oweAccount statement and balance per customerCredit limits enforced at the counterVAT and national address for B2B invoicesMostly used byEvery business, such asGroceryTrading
  • User managementGive each person the right accessUnlimited users on every planSix ready-made system rolesPer-user store accessMostly used byEvery business, such asSupermarketRestaurant
Add-on modules you need

More details

What you get

    How it works

    Screens

    Frequently asked questions

    Does it show occupancy, ADR and RevPAR?

    Yes. The hotel dashboard and the room rack work them out from the stays sold: occupancy is room nights sold over rooms available, ADR is room revenue per night sold and RevPAR is room revenue per room available.

    Can the restaurant charge to the guest's room?

    Yes. Type the room number on the restaurant, room service, minibar, laundry or spa bill and it joins the guest's folio, to be paid at check-out.

    Does it connect to Booking.com and Expedia?

    Each stay keeps its channel and the channel report works out the commission. Rates and availability are not pushed to the channels; a live channel manager needs a certified partner.

    Does StartERP follow Federal Tax Authority (FTA) VAT rules?

    Yes. Invoices show your Tax Registration Number (TRN), VAT at 5% and totals in UAE Dirhams, following Federal Tax Authority (FTA) requirements. FTA-compliant tax invoices with TRN; ready for the UAE e-invoicing rollout.

    What hardware do I need?

    Any PC, laptop, tablet or phone with a modern browser. USB and Bluetooth barcode scanners that type into the browser work out of the box, and receipts print on 80 mm thermal or A4 printers.

    How much does it cost?

    We share our prices on request, so you pay only for what your business needs. Every store gets 7 modules and up to 2 POS terminals that make sales, with unlimited users and devices. Pick the add-on modules, POS terminals and hardware you need, send a price request and we will email you a quote. Subscribe monthly or yearly, or buy the licence once. Every store starts with a 15-day free trial and no card is needed.

    Start selling with a POS built for the UAE today

    Prices on request: pick the modules your business needs and we will email you a quote. Subscribe or buy the licence once. Unlimited users and devices. Every store starts with a 15-day free trial.

    Request pricing · Need a module we don't have yet? Request it