Subscription & billing

Add or remove this store's modules and POS terminals after sign-up and see the cost change, before and with VAT; then pay by bank transfer with the receipt. A removed module stays usable until the date you already paid for, and nothing is refunded. Every price is per store.

Steps

Open Settings → Subscription & billing. The top card shows your plan and when the trial or the paid period ends; Your modules lists what the store can use now.
In Modules and cost, tick an add-on module to add it or untick one to remove it (the info icon shows what each one does), and change the POS terminals, licence or subscription and monthly or yearly. A subscription is paid upfront at the start of each month or year.
Read Your cost: what is due now, line by line, and the renewal before and after the change, each before VAT and with VAT. Press Save changes and confirm.
Have several stores? Under Also apply to, tick the other stores that should get the same modules added or removed; the confirmation names them. Each store keeps its own plan and terminals and is priced on its own.
Once the store has paid, a new module waits for its payment: transfer the amount shown, enter the transfer reference, attach the receipt and press Submit for verification. It opens when StartERP accepts the payment.
To remove a module, untick it and save: it stays usable until your paid date, then its screens close. Your records are kept, and adding it back before that date costs nothing.
Module history lists every change with the date and who made it. Need a module we don't have yet? Press Request a module.

Tips

In Modules and cost the add-ons show a page at a time: Search add-on modules finds one by its name or description, the arrows turn the page, and Added shows only the modules ticked, wherever they are in the list.
Every add-on card has an Add button; once the module is added it says Remove, and one press takes it off again.
No refunds: removing a module or a terminal lowers your next renewal only; nothing already paid is refunded.
A module added in the middle of a paid period costs its licence (when bought for the first time) plus its share of the period left; your paid date stays the same.
With a yearly renewal, Your cost shows how much it saves a year over renewing monthly, before and with VAT; the Yearly button shows the saving in percent.
During the free trial a change applies at once and its cost joins your first payment.
A screen whose module the store has not got is hidden from the menu; opening its link says which module it needs.
Only the store administrator can save changes and submit payments.
POS hardware shows the store's hardware order: press Order hardware (or Change order) to pick terminals, printers and scanners, or Cancel order. An unpaid order joins the amount to transfer; once the store is paid up it is paid on its own. It cannot change while a payment waits for verification. Paid orders show when they are shipped and delivered.
Purchases, purchase returns and vendors are one module, “Purchases, purchase returns & vendors”, 50 SAR a month or 500 SAR a year: with it the store gets all three screens. A store that had any of them before has the whole module.
When StartERP shares prices on request, this page shows your plan, your modules and the amount to transfer, but no price list. Remove or restore modules as usual; to add a module, POS terminals or hardware press Ask for a price and StartERP sends you a proposal.
Your store may have its own agreed prices; the cost, renewal and amount due here already use them.
Custom roles are the RBAC add-on: add it here to create your own roles; without it the store uses the ready-made system roles.

In the app, press F1 or ? on this screen to open this guide next to your work.

Related guides

More guides in Settings & administration

All guides

Still need help?

Our team answers in Arabic and English by email and phone.

Contact hello@starterp.org