2-step verification
Protect your account with a 6-digit code from an authenticator app on your phone. Your company can require it for everyone, for administrators or for chosen roles.
Steps
- Open My profile and press “Turn on 2-step verification” on the 2-step verification card.
- Scan the QR code with Google Authenticator, Microsoft Authenticator, Authy or your phone’s password manager (or press “Type the key instead”).
- Type the 6-digit code the app shows; it is checked as soon as you type the sixth digit.
- Copy or download your 10 recovery codes, tick “I have saved my recovery codes” and press Done.
- From now on, sign-in asks for the code after your password. Leave “Don’t ask again on this browser for 30 days” ticked on your own computer.
- To require it in a store: Settings → Security, choose Everyone, Administrators only or Chosen roles, and press Save.
Tips
- Lost your phone? Sign in with a recovery code (“Use a recovery code”). Each code works once; create new ones in My profile when few are left.
- No phone and no recovery codes: an administrator opens Users → the user → “Reset 2-step verification”, then the user sets it up again.
- When a store requires it, each person gets 3 sign-ins to set it up; after that StartERP shows the set-up screen before anything else.
- If a code is refused, set your phone’s time to automatic: the codes change every 30 seconds.
- Changing your password, or turning 2-step off and on, makes every remembered browser ask for a code again. “Forget” removes one browser.
In the app, press F1 or ? on this screen to open this guide next to your work.
Related guides
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- Notifications
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- AI connections
- Card Bridge (shop computer)
- Audit log
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