Steps

  1. On the gym POS, tap a membership or a PT pack, type the member's name, the start day and the end day (the trainer for PT), then take the payment.
  2. Open Memberships in the menu. "Due" lists the lapsed plans and the ones ending soon; "Running" the members training now; "All" every plan. Type a name, phone, plan or invoice to find one.
  3. Press WhatsApp to send the member the renewal reminder, then "Reminded" to mark it; press "Ended" when the member leaves.

Tips

  • When the member buys a new plan of the same kind, the old one shows as renewed and drops off the due list.
  • Bill the membership to the member (not walk-in) so their phone shows here. Charge a freeze with the Membership freeze fee item and type the new end day on the plan.
  • StartAI and StartAI Radio read these renewals too: ask StartAI who to call today.

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