Screen network & AMC

Keep every screen you installed or look after for your clients: the client and site, the kind (LED wall, display, video wall or kiosk), model, size, pixel pitch, serial number and media player, with the preventive visit cycle and the AMC, CMS licence and warranty end dates. The board shows each screen's next visit, the days left on its AMC, CMS licence and warranty, the screens at fault or offline, and what needs doing first. Record visit adds each visit done and sets the screen's status after it. Part of the Screen network & AMC add-on for digital signage companies.

Steps

  1. Open Sales → Screen network & AMC and press New screen. Pick the client, type the site (e.g. City Mall, level 2 atrium), choose the kind and fill the model, size, pitch and serial number.
  2. Fill how often the screen gets a preventive visit (90 days, for example; 0 for none) and the day its AMC, CMS licence and warranty end. Leave a date empty when the client has none.
  3. Work down the board: the screens needing action come first. After each visit press Record visit, pick preventive or breakdown, write what was done and the screen's status after it; the next visit moves on by the cycle.

Tips

  • A visit is due its cycle after the last visit, or after the installation when there is none, and shows as due soon 14 days before. An AMC, CMS licence or warranty shows as ending 30 days before its end date.
  • Bill the AMC and CMS renewals as Recurring contracts, and ask StartAI which screens need a visit this week.

In the app, press F1 or ? on this screen to open this guide next to your work.

This guide belongs to the Screen network & AMC module. Learn more

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