Steps

  1. Search by document, customer or reference, pick a date range and filter by Method.
  2. Read the totals bar: Total, number of Payments and the top payment methods.
  3. Click a row to open its invoice.
  4. To collect money click “Record payment”, choose the Document (only invoices with a balance are listed), check Amount, Method, Date and Reference, then “Save payment”.
  5. Use Export for a PDF report or CSV.

Tips

  • With “Custom payment account” on in Settings, a cash or bank payment can go to any account you pick (search, filter by type, or open a new one) instead of Cash or Bank. Leave it on the default to keep using Cash or Bank.
  • The amount defaults to the invoice balance and cannot exceed it (“Cannot exceed the balance”). Enter less for a partial payment.
  • The payment is added to the invoice, so its status updates to Partially paid or Paid. “Undo” in the notification removes it.
  • To correct or delete a payment, open the invoice and edit its “Payments received” rows.

In the app, press F1 or ? on this screen to open this guide next to your work.

This guide belongs to the Sales module. Learn more

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