Shipping your sales
Ship each sale with the carriers of your country and follow it to the door. In Saudi Arabia: SMSA, Aramex, SPL (Saudi Post), Naqel, J&T, Zajil, DHL, FedEx, UPS, the aggregators OTO and Torod, your own truck, or customer pickup. Every shipment keeps its carrier, service (standard, express, same day, heavy freight, pallets or international), AWB, parcels, weight, cash on delivery, what the carrier charges and what the customer paid, with a tracking link and a WhatsApp update. The board shows the shipments by status and carrier, the late ones, the cash on delivery the carriers still owe you and your shipping margin. Part of the Shipping & carriers add-on.
Steps
- Open Sales → Shipping and press New shipment. Pick the sale (its customer comes with it), the city and address, the parcels and weight, and whether the carrier collects cash on delivery.
- Press Compare carriers to see the price and days of every carrier you switched on, cheapest first, and pick one. Book it on the carrier's portal, then type its AWB.
- Move the status as it goes (Picked up, In transit, Out for delivery, Delivered or Returned). Press Track to open the carrier's tracking page and WhatsApp to send the customer the AWB and link. When the carrier pays the cash on delivery over, tick COD paid over.
Tips
- A shipment is late when it is still on its way after the carrier's usual days; late ones are listed whatever their date, so none is forgotten.
- Heavy and bulky orders (pipes, cable drums, pallets) go by heavy freight or pallets with Naqel, Zajil, SMSA, Aramex, FedEx or UPS, or on your own truck; SPL takes parcels up to 30 kg and J&T up to 50 kg.
- StartAI reads your shipments, the late ones and the COD owed, and can add or update a shipment for you; StartAI Radio says how many shipments are late and what the carriers still owe.
In the app, press F1 or ? on this screen to open this guide next to your work.
This guide belongs to the Shipping & carriers module. Learn more
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