Mobile shop POS

Phones by storage and colour with an IMEI per unit, warranty and protection plans, bundle offers, trade-in credit, Absher SIM registration, repair tickets and Tabby / Tamara.

Steps

  1. Tap a phone, choose "Storage" and "Colour", then scan or type the "IMEI of this unit" (or "Scan box").
  2. Offer "Protection add-ons" such as "Extended warranty +1 year" or "Screen protection plan 12 m".
  3. Tap "Complete the bundle" to add accessories at the bundle discount.
  4. For "Trade-in old phone", enter the old IMEI, condition grade and checks, the "Seller ID / Iqama", then "Accept trade-in".
  5. For a "New line", enter the National ID / Iqama, tap "Verify fingerprint" (Absher), choose the number and "Activate & add".
  6. Under "Repairs", tap "New repair", record the problem, estimate and deposit, then "Create ticket"; later use "Collect & pay".
  7. Tap "Pay"; Tabby and Tamara are available for instalments.

Tips

  • An IMEI is checked: "Invalid IMEI — check digit does not match" means a typo; each IMEI can be sold only once.
  • Ask the customer to dial *#06# on the device to show its IMEI.
  • For repairs, no passcode is kept — the customer unlocks the phone for testing at collection.
  • Trade-in credit cannot be more than the purchase.

In the app, press F1 or ? on this screen to open this guide next to your work.

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