Restaurant POS
Table map for dine-in, takeaway and delivery apps, dishes with portions and modifiers, kitchen tickets per station and split bills.
Steps
- Choose the order type at the top: "Dine-in", "Takeaway" or "Delivery".
- For dine-in, tap a free table on "Tables", answer "How many guests?" and tap "Start order"; tap an occupied table to open its order.
- Tap dishes on the "Menu"; dishes marked "Options" ask for portion, modifiers and a note (e.g. no onions).
- Tap "Kitchen" to send new lines as a kitchen ticket (KOT) to each station; sent lines are marked "Sent".
- For delivery, tap "Add delivery details": order source (phone or app), app order number, driver and address.
- Tap "Bill" to mark the table as "Bill requested", then "Split" to pay "Equally" or "By items" if needed.
- Tap "Pay", add an optional tip, and take payment; the table is freed when the bill is fully paid.
Tips
- Items added after a ticket go on the next ticket — tap "Kitchen" again; the button shows how many are unsent.
- "Switch table" leaves the order open and returns to the map; "Free table" clears an empty table.
- When paying "By items", the rest of the bill stays open on the table; "Undo" puts it back.
- The tip goes to the staff tip box and is not part of the tax invoice.
- In India: set a voluntary service charge in Store settings → POS terminal (0 = not offered). It is never added by itself: on a dine-in bill tap "Service charge (guest agreed)" only when the guest agrees, and the × takes it off. GST is charged on it and it prints as its own line.
- In India: a delivery order whose source is an app (Swiggy, Zomato …) is billed without GST, because the app charges and pays it under section 9(5) of the CGST Act; the bill says so. Phone orders keep their GST.
In the app, press F1 or ? on this screen to open this guide next to your work.
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